# Quality One (Q1, LLC) — Full Site Documentation > Quality One is a full-service wireless device lifecycle company headquartered in Orlando, Florida. For over 30 years, Q1 has provided end-to-end solutions for carriers, OEMs, and enterprise clients across North America and Latin America — from device procurement and engineering certification to 3PL fulfillment, managed e-commerce, after-sales support, and reverse logistics. ## Company Overview Quality One (Q1, LLC) was founded over 30 years ago and has grown into a recognized leader in wireless device solutions. The company operates from a 106,000+ sq ft facility in Orlando, FL with 200+ employees. Q1 has been named a Top Workplace for six consecutive years. ### Leadership Q1's leadership team includes executives with decades of experience in wireless telecommunications, supply chain management, engineering, and business development. ### Certifications - ISO 9001:2015 — Quality Management Systems - ISO 14001:2015 — Environmental Management Systems - ISO 45001:2018 — Occupational Health & Safety Management - R2v3 — Responsible Recycling - Foreign Trade Zone (FTZ) — Applied/future compliance ### Facilities - 106,000+ sq ft headquarters in Orlando, FL - Advanced testing and engineering labs - Climate-controlled warehousing - Secure device processing areas - Foreign Trade Zone eligible location ## Solutions ### North American Market Entry Q1 helps international OEMs and ODMs enter the North American wireless market. Services include carrier certification, regulatory compliance (FCC/IC), retail channel development, and go-to-market strategy. URL: https://q1w.com/solutions/north-american-market-entry/ ### Custom Device Development End-to-end device development from concept through production, including industrial design, hardware engineering, firmware development, and carrier certification. URL: https://q1w.com/solutions/custom-device-development/ ### Third-Party Logistics (3PL) Comprehensive 3PL services including warehousing, pick-and-pack, kitting, inventory management, and nationwide distribution from Q1's Orlando facility. URL: https://q1w.com/solutions/third-party-logistics-3pl/ ### Managed E-Commerce Services Full-service e-commerce operations including storefront management, order processing, fulfillment, customer support, and returns management. URL: https://q1w.com/solutions/managed-e-commerce-services/ ### Engineering & Certification Device testing, certification, and compliance services for FCC, PTCRB, CTIA, carrier-specific requirements, and international regulatory bodies. URL: https://q1w.com/solutions/engineering-certification/ ### Device Portfolio Management Strategic device portfolio planning, lifecycle management, product roadmap development, and market analysis for carriers and MVNOs. URL: https://q1w.com/solutions/device-portfolio-management/ ### Custom IoT Solutions IoT device development, connectivity solutions, platform integration, and managed IoT services for enterprise and carrier clients. URL: https://q1w.com/solutions/custom-iot-solutions/ ### Quality Assurance Comprehensive QA testing including functional testing, cosmetic inspection, software validation, and carrier acceptance testing. URL: https://q1w.com/solutions/quality-assurance/ ### After-Sales Support Post-sale device support including warranty management, repair services, device diagnostics, and customer technical support. URL: https://q1w.com/solutions/after-sales-support/ ### Reverse Logistics End-of-life device management, returns processing, refurbishment, responsible recycling (R2v3 certified), and asset recovery. URL: https://q1w.com/solutions/reverse-logistics/ ### Excess Inventory Management Surplus device liquidation, secondary market sales, inventory optimization, and responsible disposition of excess stock. URL: https://q1w.com/solutions/excess-inventory-management/ ## Device Portfolio Q1 manages a portfolio of 95+ devices across multiple categories: - Phones (65+ models) - Hotspots (9+ models) - IoT Devices (9+ models) - Routers (6+ models) - Tablets (3+ models) - Wearables (2+ models) - Netbooks (1+ models) Browse the full device catalog: https://q1w.com/device-portfolio/ All devices: https://q1w.com/all-devices/ Device manuals: https://q1w.com/device-manuals/ ## Partners ### Carrier Partners Q1 works with major U.S. and international carriers including DISH, Verizon, T-Mobile, AT&T, Consumer Cellular, and América Móvil. URL: https://q1w.com/carrier-partners/ ### Device Manufacturers Partnerships with global ODMs and OEMs across every product category, supporting device sourcing, customization, and certification. URL: https://q1w.com/device-manufacturers/ ### Consumer Electronics Consumer electronics partnerships spanning smart home, audio, wearables, and connected lifestyle products. URL: https://q1w.com/consumer-electronics/ ## Contact Information ### General - Website: https://q1w.com - Email: info@q1w.net - Phone: (407) 728-9500 - Address: 5600 Idlewhile Blvd, Orlando, FL 32818 ### Department Contacts - Sales Inquiries: sales@q1w.net — https://q1w.com/contact/sales-inquiries/ - 3PL Services: 3pl@q1w.net — https://q1w.com/contact/3pl-services/ - Engineering Support: engineering@q1w.net — https://q1w.com/contact/engineering-support/ - Partnership Development: partnerships@q1w.net — https://q1w.com/contact/partnership-development/ - Customer Service: https://q1w.com/contact/customer-service/ ### Applications - Credit Application: https://q1w.com/contact/credit-application/ - New Vendor/Supplier Application: https://q1w.com/contact/new-vendor-supplier-application/ - Pre-Employment Application: https://q1w.com/careers/pre-employment-application/ ## Legal - Terms of Use: https://q1w.com/termsofuse/ - Privacy Policy: https://q1w.com/privacypolicy/ - Purchase Order Terms & Conditions: https://q1w.com/purchase-order-terms-and-conditions/ ## Site Map - Home: https://q1w.com/ - Solutions: https://q1w.com/solutions/ - Device Portfolio: https://q1w.com/device-portfolio/ - Partners: https://q1w.com/partners/ - About: https://q1w.com/about/ - Leadership: https://q1w.com/leadership/ - Certifications: https://q1w.com/certifications/ - Facilities: https://q1w.com/facilities/ - Careers: https://q1w.com/careers/ - Articles: https://q1w.com/articles/ - Contact: https://q1w.com/contact/