Quality One is happy to announce the addition of George Rifford as its new Director of Quality & Reverse Logistics.
Bringing over 15 years of experience in the mobile industry leading quality and customer care for LG and Sprint, Rifford’s experience, knowledge, and passion for quality are an excellent fit for Quality One’s rapidly expanding Reverse Logistics business unit, which boasts a team of certified technicians ready to service and repair many types of devices on behalf of carriers and OEMs. With the ability to perform Level 0 – Level 2 repairs, Quality One’s technicians are capable of anything from resetting devices to factory default to repairs that are more aligned with triage support. All repair services are handled in house, and executed onsite at our warehouse facility in Orlando, Florida.
“We couldn’t be happier to add a leader of George’s caliber to our team,” said Victor Anez, Quality One’s Chief Operating Officer. “George has an incredible work ethic, and with his strong industry relationships with customers, suppliers and manufacturers, he will surely be an asset to our growing organization” continued Anez.
Rifford agreed, stating “The position that Quality One occupies in the wireless space is strategic and exciting, and I’m really honored to utilize my skills, talents and previous experience to truly solidify the organization’s place as a leader in wireless reverse logistics.”