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Whoop International, a Dutch-based OEM of Mobile and Data devices, and Q1 recently announced their strategic partnership for Q1 to handle all of Whoop’s North American forward and reverse logistics.

Whoop specializes in built-to-order high end mobile devices, including smartphones, ruggedized equipment, and IOT devices – all of which can be custom branded.  With offices in Europe, Hong Kong, China, Whoop has recently opened their US office in Frisco, Texas to directly serve tier one and tier two carriers in the North American market.

“As we continue to penetrate the North American market, it’s crucial that our devices are able to be fulfilled and supported with with world class service.  With their decades-long history of exceptional service to major tier 1 and tier 2 players in the wireless industry, we are thrilled to form this partnership with Quality One to better position our products and get them out to the market at large,” said Eric Schouten, Chief Executive Officer of Whoop International.

“Whoop’s products are truly unique and innovative, and we are excited to be working with them to assist in the distribution and return management of these devices,” said Victor Anez, Vice-President of Operations at Quality One.

Quality One is thrilled to announce that it has been named amongst the winners of The Orlando Sentinel’s 2020 Top Workplaces Award for Orlando and Central Florida.

Quality One was amongst the select companies chosen for the prestigious award, as determined through employee surveys conducted by a third-party organization, Energage. The surveys measured qualities such as company leadership, communication, career growth, working environment, managerial skills, wages, and benefits.

“It’s humbling to be recognized by The Orlando Sentinel in this way, because there’s truly nothing more important to us than the people who work here, whom we very much consider family,” said Christy Doyle, Vice President of Human Resources at Quality One.  “I’m so grateful that Quality One has been honored as a Top Workplace in Orlando and the Central Florida area. It lets me know that our employees feel the same way about our company that I do,” continued Ms. Doyle.

Written directly into Quality One’s Statement of Purpose is to “remain the PREMIER place to work by providing a workplace environment that transcends the paycheck! We pride ourselves on being contributing members of society and a benchmark for corporate philanthropy.”  In that vein, Quality One invests in the community as well by supporting local organizations such as the Down Syndrome Foundation of Florida, the Johnny Damon Foundation, and XL 106.7 FM’s “Johnny Magic’s” Baby DJ Christmas Toy Program, amongst others.

Further, Quality One is proud that they have successfully maintained a commitment to keep every single one of its employees gainfully employed throughout the COVID-19 crisis… a commitment that they intend to keep through the duration of the pandemic.

Quality One Wireless has once again awarded the Women Business Enterprise Certification (WBE).

Companies that are eligible to be WBE certified must be for-profit companies who are at least 51% owned by a woman or a group of women and whose governing board is controlled by a woman.

Helmed by Colombian-American Claudia Chiorando, Chairwoman of the company’s Board of Directors, Quality One has seen continued forward growth and momentum throughout her tenure, including during the current COVID-19 pandemic.  Further, Quality One has made and successfully kept a commitment to keep every single one of its employees gainfully employed throughout the pandemic while supporting area families and businesses with the development of a full PPE sales and distribution line called GetSafetyGear.com.

“We are grateful to once again receive this crucial designation and look forward to continuing to serve our customers and their communities to the very best of our abilities” said Claudia Chiorando, Chairwoman of the Board of Q1.

Q1's 120,000 sq ft facility in Orlando

After being designated an essential business by the City of Orlando, Quality One continues to provide crucial supply chain management services to the telecommunications industry as well as increasingly supporting ongoing public health efforts in the ongoing battle against COVID-19.

Quality One prides itself on its commitment to family, both internally within the organization as well as in being a member of the local, regional, national and global community.  Because of this, Quality One is proud that they have successfully maintained a commitment to keep every single one of its employees gainfully employed throughout the COVID-19 crisis, a decision that was made over two weeks prior to the government stimulus package.  Further, that is a decision that they wholly expect to remain devoutly committed to for the duration of this challenging period.

Production operations are continuing to move forward in full at Quality One, with significantly heightened restrictions and precautions that have been fully implemented for several weeks to ensure the highest level of safety possible for workers, all of whom are receiving hazard pay during this period of time.  Temperatures are being taken at the door for all people entering the building, social distancing of at least 6 feet is maintained at all times, and thorough disinfection and sanitization efforts are exercised multiple times per day.

As written directly into its core values, Quality One is “a compassionate organization that values relationships and diversity, treating everyone with love, respect, empathy, and gratitude.”  Further, those values state that Quality One “continuously strive[s] to exceed our goals as a contributing member of society, and [be] a beacon of corporate philanthropy.”

John Chiorando, President of Quality OneJohn Chiorando, President of Quality One, is particularly insistent upon making sure that Quality One’s core values are more than just talk, but that the organization backs those words up with action.  “These are unprecedented times that nobody alive has ever seen, and the fact of the matter is that we have resources that we can share with our fellow man to make a real difference.  Quality One has significant resources at its disposal to assist Orlando area companies in their operations, and keeping their businesses afloat… And I firmly feel that is our calling to make sure that we offer a hand in every way we can,” said Chiorando.

To this end, Quality One has significant capacity available to assist Orlando area businesses with crucial supply chain services, including:

  • Warehousing
  • Logistics
  • Pick, Pack & Ship Services

If you are in Orlando area business and need assistance during this time, please do not hesitate to reach out to us and we will see how we can help take care of you in a way that helps you keep moving, and support the people who depend on you.

We are all in this together, and we will all get through this together.

Warehousing, Logistics & Pick, Pack & Ship contact point person:
Victor Anez
[email protected]
(407) 857-3737  ext: 319

Click here for more information on Quality One’s COVID-19 response.

Q1 & Mint Mobile are once again partnering up, this time with Q1 serving as Mint’s exclusive fulfillment provider for the Samsung Galaxy S Series.

“The Mint Mobile and Quality One Wireless ecommerce partnership continues to be a potent combination, and we are honored to support their latest launch, the new Samsung Galaxy S20 on launch day,” said Mike Hodge, Director of Online Sales for Q1.

“Devices continue to be a rapid growth opportunity for Mint Mobile and our partnership with Quality One continues to grow. We are excited to bring the latest technologies in an Android device to new and existing Mint Mobile customers.” said Aron North, CMO of Mint Mobile.

Samsung’s Galaxy S20 Series features a 6.2-inch Quad HD+ Display, 64MP camera, and 8K video snap shooting that promises to revolutionize both mobile videography and photography.

Samsung Galaxy S20 Series is available for immediate purchase on Mint’s website now.

Inbound Logistics, the leading supply chain journal and magazine, recently featured Q1 CFO Rob Ferrentino in a piece on vendor managed inventory.  Here’s a clip from the article:

“In 2019, Q1 formed a partnership with WIT Logistics (a unit of Walker SCM in Valley Stream, New York) to collaborate on a VMI program for one carrier that Q1 serves. Under that program, ownership of the wireless devices passes from Q1 to WIT Logistics, and then from WIT Logistics to the wireless carrier.

“The customer places a purchase order with WIT,” explains Rob Ferrentino, chief financial officer at Q1. “Then WIT places that purchase order with us. We fulfill that purchase order to WIT, and WIT holds onto that inventory.”

WIT stores the inventory at a variety of strategically placed distribution centers. “As the customer wants or needs the inventory, WIT delivers it to them,” Ferrentino says.

The wireless carrier designed this arrangement to support its VMI program. “The customer set up this agreement with WIT and then we set up our agreement with WIT in terms of fulfilling those needs,” says Ferrentino. Q1 has also joined in similar relationships with other logistics companies to serve other customers.”

Inbound Logistics produced its first issue in 1981, when transportation and logistics was truly in its infancy, typically resigned to back-room silo functions.  To read the complete article, please visit Inbound Logistics here.

Just in time for Valentine’s Day, Ultra Mobile, the nationwide carrier focused on democratizing wireless communication, and Quality One are pleased to announce the availability of the Samsung Galaxy Z Flip on the UltraMobile.com website.

Announced earlier this week, the Samsung Galaxy Z Flip features a 6.7 inch Infinity Flex Display with bendable Ultra Thin Glass, a Hideaway Hinge system that integrates sweeper technology to repel dirt and dust, and a Multi-Active Window allowing users to seamlessly multi-task by using the top half and bottom half of the screen independently.

“The “Samsung Galaxy Z Flip is incredibly innovative. A phone the market has reacted to with lots of excitement. We too are excited about the launch and working with Quality One Wireless in fulfilling these devices to our customers,” said Aron North, CMO of Ultra Mobile.

Quality One Wireless will serve as the exclusive fulfillment provider for Ultra Mobile. “Ultra Mobile and Quality One have enjoyed a growing and healthy relationship over the years, and it is an honor to continue to provide exceptional service to their organization in support of the Galaxy Z Flip,” said Mike Hodge, Director of Online Sales for Q1.

Quality One is excited to be celebrating it’s 10th year in supporting the Down Syndrome Foundation of Florida by participating in the organization’s “Bowl-A-Thon Tournament of Champions”.

This Sunday, February 16th, Quality One will be fielding two teams that are individually competing to raise money in support of Down Syndrome awareness and inclusion in Central Florida.

A primarily volunteer-run organization with no physical overhead, the Down Syndrome Foundation of Florida is a non-profit organization started by a group of visionary parents who wanted to have a direct impact on children, families and the community. The Foundation’s goal is centered on promoting inclusion, understanding and acceptance by expanding opportunities for individuals, families and communities touched by Down syndrome.  Last year, the Down Syndrome Foundation of Florida awarded over $150,000 in scholarships, and fully funded a variety of programs designed to create support the inclusion of Down Syndrome affected individuals and families, including:

  • College & Career Prep Program
    Held in conjunction with the University of Central Florida College of Education and Human Performance provides the opportunity for young adults to experience a taste of college life, learn some of the challenges and responsibilities of adulthood and discover some of the many choices open to them.
  • iCan! Work
    A work program which helps our members have meaningful, paid on-the-job-training experience in the community.
  • iCan! Bike
    Bike camp for 40 individuals with various abilities, to teach them to ride a two-wheeled bicycle.
  • iCan! Learn
    A research based program teaching effective strategies and providing customized materials to support parents, teachers and children in the educational process.
  • iCan! Communicate
    A comprehensive language program to help people learn to communicate with peers, family and teachers using an iPad as an augmentative tool.
  • Partners in Education
    Provides training and resources specifically geared toward educational excellence for individuals with Down syndrome to facilitate student and professional success in the classroom / school.

“We are THRILLED to continue our relationship with the Down Syndrome Foundation of Florida, and do whatever we can to raise money to support these integral programs inside of our community” said John Chiorando, President of Q1.

“The efforts of organizations like Quality One are invaluable to our efforts, and we couldn’t appreciate their support more” continued Camille Gardiner, Co-Founder of the Down Syndrome Foundation of Florida.

You can participate and join Q1 in supporting inclusion for Down syndrome afflicted families by donating here.

Earlier this week, Quality One partnered with “Johnny Magic,” the host of the top-rated morning radio show in Central Florida, and his Baby DJ Christmas Fund & Toy Warehouse program to allow area children from economically disadvantaged families to retain the magic of Christmas.

Each year, with the help of hundreds of dedicated volunteers from the community, Baby DJ collects toys and distributes them to children in families that otherwise would not have a Christmas. Last year over 6,000 kids received toys, food, and Christmas trees through the program.

With a philosophy built upon being a compassionate organization that values relationships and diversity, and treating everyone with love, respect, empathy, and gratitude, Quality One’s employees all pitched in and raised over $20,000 for the Baby DJ Christmas Fund & Toy Warehouse program. Partnered with the Target store in Hunter’s Creek of Orlando to purchase over 45 cart loads of toys and 30 bicycles, they delivered the gifts to “Johnny Magic” and his team of volunteers at the Baby DJ Toy Warehouse.

“It just touches my heart knowing that we have such a giving community that will take the time to go out and purchase toys for kids that they’ll never meet, and that this one little toy may change a child’s life. For me, this is everything. I’m overwhelmed, and it’s beautiful,” said “Johnny Magic,” founder of Baby DJ.

President of Q1, John Chiorando, added, “It is nothing short of a privilege and an honor to support the work that Johnny and his Baby DJ program are doing in the area we are proud to call home, caring for disadvantaged families that may not have the opportunities that we are blessed to have ourselves. I know the stress and anxiety as a parent not being able to provide Christmas for my children. So this is for the kids and for the parents, and it’s truly an honor to serve.”

Learn more at babydj.org, or find them on Instagram at @babydjinc

Quality One is excited to announce the immediate availability of the highly acclaimed.

The popular device is now available and in stock at Quality One’s partner sites, including Mint Mobile, Straight Talk Wireless, TracFone Wireless, Simple Mobile, Kroger Wireless, Reach Mobile, H2O Wireless, and many others.

“With the fastest face unlock system on any smartphone, Google’s new flagship device truly showcases the best of what Android has to offer,” said Mike Hodge, Director of Ecommerce at Q1. “It is an honor to support our partners by continuing to reliably deliver exceptional service to consumers on their behalf,” added Mr. Hodge.

With an enhanced 90Hz screen refresh rate (compared to 60Hz on most smartphones), the Google Pixel 4 and 4 XL offer a smoother experience when scrolling through social media or playing video games than almost any other phone. Its cameras are phenomenal, coupling onboard machine learning with AI wizardry to make it one of the very best camera phones available on the market today.  Further, it’s built-in Soli radar technology is designed to identify where you physically are in order to predict when you’ll reach for your phone.  This way, when you move to pick your Pixel up, your screen will already be on, ready and waiting for you to connect with the world.

The Google Pixel 4 and Pixel 4 XL are available now on Quality One managed partner websites.

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Founded in 1993, Q1 has since become a global leader in wireless distribution. How? By offering streamlined, tailored solutions to wireless carriers and manufacturers.

Solutions that span the entire product lifecycle.

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7651 Southland Blvd
Orlando, FL 32809

Hours: 9am-5pm M-F

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