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Quality One Wireless is excited to announce the complete acquisition of Q-Matics, LLC.

With a core belief that every mile matters, Q-Matics’ turn key Fleet GPS™ tracking system is the backbone of its automated fleet management software, capturing the data needed to automate and manage fleets entirely remotely.  Its system’s easy to view Driver Reports and Downloadable data (which include statistics such as Driver Score, Drive time, Distance, Hard Braking, Excessive Acceleration, Cornering Speed, and Geofence Trip Idle) provide mechanisms to compare individual drivers against the fleet with pinpoint accuracy.  Further, its Driver Score Command Center allows drivers to manage themselves and track their progress over time.

Quality One had been previously had a partial stake in Q-Matics for several years, but the development of the marketplace and the opportunity that it represents caused Quality One to make a bid to completely acquire the organization, and integrate it entirely into the rest of Q1’s product and service offerings.  

“The growth we’ve seen in the telematics and tracking industries over the course of the past few years, with specific emphasis on it increasing acceptance in not only fleet tracking capacities but in the consumer-driven applications that accelerated throughout the pandemic made the wholesale acquisition of Q-Matics extremely attractive to us,” said John Chiorando.  “We are looking forward to truly expanding this business, and thread it in to everything we do here at Quality One”.

Q-Matics President Peter Giasante agreed, saying “Telematics tracking and automation has been an exciting field for years now, but the pandemic just accelerated adoption of these technologies to a previously unheard of level.  Having Q-Matics fully join Quality One will do nothing but help us reach our current clientele and expand into more markets faster and with more quality”.

While Q-Matics has been completely acquired by Quality One, it will continue to operate as its own entity.

Quality One is excited to announce that they were recently granted a Third Party Logistics Provider Permit from the Division of Drugs, Devices, and Cosmetics of the Florida Department of Business & Professional Regulation.

The Division of Drugs, Devices and Cosmetics safeguards the health, safety, and welfare of the citizens of the state of Florida from injury due to the use of adulterated, contaminated, misbranded drugs, drug ingredients and cosmetics by administering the provisions of the Florida Drug and Cosmetic Act.

Quality One went through an extensive application process which included an on-site inspection and audit performed by the DBPR (Department of Business & Professional Regulation) and resulted in the issuance of the 3PL License.  This particular permit encompasses a prescription drugs and cosmetics, allowing Quality One Wireless to execute 3PL services for customers within these categories.

“We are proud and excited to receive this State of Florida 3PL License. Quality Once Wireless continues to expand its service portfolio with the same core principles of Quality, Passion, Family and Integrity that have led world class services within other industries that we are currently servicing. Quality One Wireless thanks the Governor’s office for their guidance and support throughout the application process. We are looking forward to providing additional services in the State of Florida as well as growing our footprint nationwide” said Victor Anez, COO at Quality One Wireless.

George Rifford, Director of Quality & Reverse Logistics

Quality One is happy to announce the addition of George Rifford as its new Director of Quality & Reverse Logistics.

Bringing over 15 years of experience in the mobile industry leading quality and customer care for LG and Sprint, Rifford’s experience, knowledge, and passion for quality are an excellent fit for Quality One’s rapidly expanding Reverse Logistics business unit, which boasts a team of certified technicians ready to service and repair many types of devices on behalf of carriers and OEMs. With the ability to perform Level 0 – Level 2 repairs, Quality One’s technicians are capable of anything from resetting devices to factory default to repairs that are more aligned with triage support. All repair services are handled in house, and executed onsite at our warehouse facility in Orlando, Florida.

“We couldn’t be happier to add a leader of George’s caliber to our team,” said Victor Anez, Quality One’s Chief Operating Officer. “George has an incredible work ethic, and with his strong industry relationships with customers, suppliers and manufacturers, he will surely be an asset to our growing organization” continued Anez.

Rifford agreed, stating “The position that Quality One occupies in the wireless space is strategic and exciting, and I’m really honored to utilize my skills, talents and previous experience to truly solidify the organization’s place as a leader in wireless reverse logistics.”

Mick Olinik, Chief Information Officer of Quality One

Quality One is pleased to announce the promotion of Mick Olinik from Vice President of Marketing Technology to the role of Chief Information Officer, replacing the retiring Garrett Grainger who had served at the position for the previous eight years.

A proven technology veteran, Mick is a seasoned technical business strategist who’s worked extensively with the Web since the mid 1990s. As such, Mick’s had the luxury of having a front row seat to the technical development and sociological trends of online marketing technologies from their very beginnings, bringing a rare depth of experience and expertise to all of his endeavors. Further, Mick is a best selling author and has been featured as an educator and a speaker at a variety of industry conferences.

In addition to overseeing Quality One’s technical operations, Mick will also be tasked with a variety of structural improvements, including modernizing the organization’s white label commerce offerings and infrastructure, streamlining the organizations internal systems and creating additional technical efficiencies in every area of the company.

“After spending over 20 years developing individual digital business systems in a variety of industries, it’s already been an incredibly rewarding challenge to bolster an organization as well respected and entrenched in a variety of different industries as Quality One,” said Mick. “The opportunity to take far greater control of those processes and the organization’s technical direction is nothing short of an honor, and I’m excited to take the reins and lead this organization with innovation and ferocity.”

Regarding the hire, Chief Executive Officer John Chiorando said, “Mick’s presence as the head of Quality One’s Technical Operations Department in the form of our new Chief Information Officer brings a level of energy, optimism and innovation that I’m personally thrilled to install into our organization. His concepts and implementational strategies are innovative and effective, and I’m excited to see where we can go technically under his guidance and leadership.”

Earlier this week, Quality One again continued their tradition of partnering with Central Florida’s top-rated morning radio show host Johnny Magic, and his Baby DJ Christmas Fund & Toy Warehouse program – this time donating over $80,000 worth of toys and good to the program… and bringing WWE’s Mojo Rawley into the mix as a surprise guest in the process.

Said Mojo on his TMZ segment on Wednesday, December 15th, “I was at the Buccaneers game on Sunday and I was sitting there with my buddy John Chiorando, and he was telling me about how every year he and his company Quality One Wireless do a big shopping spree for kids for toys for the holidays season, and I told him man you have got to tag me in on this.  So I showed up at and they had probably 20 staff members there with carts waiting for us.  They closed off 20 registers just for us, so we filled up well over 100 shopping carts.  It was well over $80,000 (of toys) – I think that’s when they gave up on receipt – it got too long… it probably spanned the width of the entire Target!”

Baby DJ allows area children from economically disadvantaged families to retain the magic of Christmas by collecting toys and distributing them to children in families that otherwise would not have a Christmas.

“All the time, people want to thank us for what we are doing with the Baby DJ program, but it’s good people like John and Quality One Wireless’s employees, customers and volunteers who could be doing anything else, but decide to come and help us get our warehouse ready to help some families that make it happen.  All I can do is say thank you for those families – Those Moms and Dads who are waking up thinking their kids are not going to get anything for Christmas (but they do anyway), and then not knowing where those toys came.  They came from John Chiorando, Quality One Wireless, and Quality One’s customers,” said DJ Johnny during a live, on-air radio interview earlier that day.

Said John Chiorando, “Quality One has been doing this for a really long time with Baby DJ. Everybody comes in and they donate their treasure, whether it be their money or their time (or both), and it’s a beautiful thing.  It not only helps some kids out – because obviously that is what this is all about – but I’ve been a parent who didn’t have a lot of money and knew the stress of Christmas.  So for all of the Moms and Dads out there experiencing this, I hope we are able to make at least one or two days this year a little bit easier.”

Quality One is excited to announce the promotion of Casey Ryan to the role of Chief Technical Officer.

Having spent over 20 years in the wireless industry bringing innovative and market-changing mobile devices to market withTier 1 & 2 Carriers, MVNOs, OEMs, and ODMs, Ryan has held Executive Product and Technology Leadership roles at companies such as Samsung, TCL, Coolpad, and Magic Leap.  He has a proven track record of fostering strong relationships with key industry partners by prioritizing teamwork, transparent communication, and a relentless desire to win.

As Quality One’s CTO, Ryan will be tasked with managing all aspects of vendor relationships, including vendor scorecards, management, and sourcing both new vendors and new technologies.  Ryan’s efforts will expedite Quality One’s advancement into 5G not only in the handset space, but also laterally into outside devices in the IoT and M2M verticals.  Further, Ryan will oversee all of the technological development and advancement of the company utilizing a three to five year roadmap.

“I’m grateful for this amazing opportunity to guide the technological development of an organization as strong as quality one, and I’m extremely excited to take the bull by the horns to drive this company forward in this new 5G era.  One of the things that stands out to me about Quality One is our mantra that we are always grateful, but never satisfied – and that’s exactly how I feel about this opportunity,” said Ryan.

Filling Ryan’s previous role as SVP, Product and Sales responsible for T-Mobile and Dish business is Jeff Harper, an industry veteran of more than 25 years.  Harper ran the T-Mobile handset portfolio from 2004 to 2011, and has since filled various sales leadership roles at bellwether companies including Nokia and Motorola.

Quality One is pleased to to announce the appointment of Peter Giansante to the role of President of Q-Matics.

As a veteran in the wireless solutions industry with almost two decades of experience in executing data-driven strategies, building robust channel sales partnerships, and training sales teams to deliver multimillion-dollar growth in the wireless telecom space, Giansante joins Q-Matics with a mission to infuse the organization with his brand of energy and vision.

“Q-Matics brings a uniquely innovative solution to the fleet and asset tracking space,” said Giansante. “Further, our ability to leverage our cutting edge, proprietary web-based fleet tracking platform, combined with our real-world, practical understanding of what it takes to manage a small fleet of vehicles gives us the ammunition we need to make real impact for our customers both in efficiency and on the bottom line. I’m thrilled to have the opportunity to help more small businesses truly realize the power that Q-Matics fleet tracking solutions can offer.”

Quality One President John Chiorando was enthusiastic about the addition of Giansante, adding that “Peter is an incredibly savvy, driven professional and we’re beyond thrilled to have a professional of his caliber leading our Q-Matics’ business unit into the future. We firmly believe that his experience and leadership, melded with the top flight solution that Q-Matics offers, will combine to be a winning combination for the entire industry.”

Quality One is thrilled to announce that it has been named amongst the 2021 winners of The Orlando Sentinel’s Top Workplaces.  This is the second consecutive year that Quality One has been awarded the honor in the Orlando and Central Florida area.

Quality One was amongst the select companies chosen for the award as determined solely through employee feedback gathered through a third-party survey administered by technology partner Energage, LLC. The survey is entirely anonymous, and measures several culture drivers that are critical to the success of any organization, including company leadership, communication, career growth, working environment, managerial skills, wages, and benefits.

“It’s just really fulfilling to see The Orlando Sentinel once again honor and acknowledge Quality One as one of the area’s Top Workplaces for 2021, specifically in light of all of the challenges that we have all faced during this unprecedented period of time,” said Christy Doyle, Chief People Officer at Quality One. “This award means EVERYTHING to us because it is a direct reflection of how our people feel about working here, and it’s a feeling that I share and hold close to my heart,” continued Ms. Doyle.

Eric Rubino, Energage CEO, agreed with Ms. Doyle’s sentiment, adding that “When you give your employees a voice, you come together to navigate challenges and shape your path forward. Top Workplaces draw on real-time insights into what works best for their organization, so they can make informed decisions that have a positive impact on their people and their business.”

Quality One has agreed to a new e-commerce relationship with Cricket Wireless that will offer an enhanced menu of affordable smart phones, wireless hotspots and accessories. These products will be available through a new Quality One consumer storefront website that has officially launched today at q1.cricketwireless.com.

Through its robust and flexible e-commerce platform, Quality One is fulfilling sales of dozens of North American wireless MVNO brands. Adding Cricket Wireless products to the platform is a natural extension which will now offer customers expanded choices of wireless brands for both new devices and SIMs for existing devices through Quality One’s bring-your-own device program. Customers can activate one of Cricket’s affordable wireless service plans right on the phone.

Given the booming trends of on-line shopping, more wireless customers are choosing the internet as a means of shopping for wireless devices and service plans from e-commerce providers. With this agreement,  Quality One and Cricket Wireless will provide a one-stop shop purchasing experience, including handset financing programs, on Cricket’s reliable, nationwide network.

“By bringing our lineup of products and services to Quality One, customers have even more options for how they make their wireless purchases,” said Tiffany Baehman, Vice President, Sales and Distribution, Cricket Wireless. “At Cricket, we’re always working to create a simple, intuitive experience for customers looking to buy affordable devices.”

Inc. magazine revealed today that Quality One is No. 2,378 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies.

This list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. Previous honorees Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000.

“It is an absolute honor to debut on the incredibly prestigious Inc. 5000 list in 2021.  With that said, while we are thrilled to be recognized as the 2,378th fastest growing private company in the nation, we won’t settle until we are number 1!” said John Chiorando, CEO of Quality One.

Not only have the companies on the 2021 Inc. 5000 been very competitive within their markets, but this year’s list also proved especially resilient and flexible given 2020’s unprecedented challenges. Among the 5,000, the average median three-year growth rate soared to 543 percent, and median revenue reached $11.1 million. Together, those companies added more than 610,000 jobs over the past three years.

“The 2021 Inc. 5000 list feels like one of the most important rosters of companies ever compiled,” says Scott Omelianuk, editor-in-chief of Inc. “Building one of the fastest-growing companies in America in any year is a remarkable achievement. Building one in the crisis we’ve lived through is just plain amazing. This kind of accomplishment comes with hard work, smart pivots, great leadership, and the help of a whole lot of people.”

Methodology

Companies on the 2021 Inc. 5000 are ranked according to percentage revenue growth from 2017 to 2020. To qualify, companies must have been founded and generating revenue by March 31, 2017. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2020. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2017 is $100,000; the minimum for 2020 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to three decimal places. There was one tie on this year’s Inc. 5000.  Companies on the Inc. 500 are featured in Inc.’s September issue. They represent the top tier of the Inc. 5000, which can be found at http://www.inc.com/inc5000.

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