Quality One Wireless
A Global Leader in Distribution
Engineering
Our engineering capabilities set us apart we are experts in all phases of the connected device/handset certification process.
Engineers work directly with authorized vendor labs, third-party test labs, and chipset manufacturers to ensure all regulatory, RF and functional requirements are within the specified guidelines
Quality One serves a mission-critical role as the aggregator of global OEM/ODMs to leading carriers
Our Capabilities at a Glance
Design & Specification
- Link Acceptance Criteria and Requirements
- Requirements Planning
- Test script & checklist creation
Documentation
- Collation and validation of documentation
- Creation of required documentation
- Regulatory
Software Development
- 3rd party application integration and debugging
- Port third party applications into handset operating system
Testing
- RF testing
- Functional testing
- Integration testing
Issue Debug & Resolution
- In lab and live test environments
- Project management and collaboration with vendors and telco carriers
Reporting
- Final test reporting
- Exception reporting with impact report
Wireless
Distribution
Everyone from a startup to an established carrier benefits from the expertise and experience we provide in avoiding pitfalls and reaching new heights.
Experience
We provide complete solutions to mobile device manufacturers, wireless operators, and retailers.
- Operating in over 26 countries globally
- Launched more than 500 wireless devices.
- Leading Innovator In the IoT space
- Over 20 years of experience
Complete Care
Quality One takes care of the entire wireless device product life cycle
- Product development
- Channel distribution
- Warranty
- Repair
- Second life sales
Capacity
We have 126,000 square feet of facility space in Orlando, FL
- Domestic call center
- Warranty repair
- Consumer returns
- Troubleshooting
- Warranty exchanges
E-Commerce
Q1 delivers comprehensive, managed end-to-end customizable solutions for your entire e-commerce storefront that goes well past traditional online ordering functionality and management. We’ll source, operate and manage your entire E-Commerce operation on you behalf across the entire customer journey, and under your brand while mitigating almost all of your risk and liability.
Ordering
Reliable, secure end to end order logistics.
Tracking
From the moment the order is placed to the moment it arrives.
Warranty / RMA
Cutting edge repair services and complete RMA process fufilment.
White Label Site
Your marketing, your brand, our expertise.
Scalable Call Center Services
With a dedicated 33,000 square-foot facility in Florida and facility in Belize, Q1 offers both near-shore and on-shore scalable call center services 24x7x365. We offer solutions that can be customized for any customer service or sales augmentation requirement. Further, our team is skilled in immersing ourselves in the culture of the brands we represent.
Product Support
Tier 1 level technical assistance to ensure your clients get the best experience possible
Sales Augmentation
Skilled inside sales people on-demand
Cloud Based Solutions
A full suite of Business Intelligence reporting & robust CRM capabilities
New Agent Training
Fully equipped training centers for onboarding new client agents
Internet Of Things (IoT)
Q1’s bleeding edge IoT division delivers innovative bespoke, end-to-end solutions in the telematics, oil and gas, warehouse management, and remote monitoring spaces. Q1’s consultative teams will work with you to analyze your needs and assist you in ideating innovative time- and cost-saving solutions.
